Elite Waste Disposal
Phone: 952.445.4301

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FAQs

     Residential Collection
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Residential Collection

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How big are the garbage/recycling carts?

You can find dimensions and pictures here.

When will my carts from my previous hauler be picked up?

If you signed the cancellation notice at the bottom of your service agreement, we sent it to your previous hauler via registered mail. We are unable to give an exact timeframe for when those carts will be picked up, but it is usually done within 2-3 weeks.

I received a bill from my previous hauler, I thought you were cancelling my service with them?

The cancellation process at your previous hauler may take several weeks and therefore the billing department may send a bill for the upcoming service period. Please DO NOT PAY for further service if you are scheduled to begin with us, as you may not be reimbursed by your previous hauler.

Is this a recycling week?

You can find the pick-up calendars here.  Click to choose your schedule from the list on the left.

Why does my pick-up time vary from week to week?

There are different reasons; our drivers dump at different times each week, depending on the volume of garbage/recycling collected. Added stops could create a change in the route for efficiency purposes, especially at the beginning of the month. Traffic and weather can also play a role in why your pick-up time may vary. We just ask that you have your carts out by 6:00 am and we will have your waste picked up by the end of the day.

What happens if I forget to set my garbage out and the driver has already been by?

There will be a $26.50 charge to come back to pick up your garbage (an additional $26.50 if we are sending the Recycling truck back as well), or you can wait until the next week of service.

What should I do if I have more garbage or recycling than what fits in my cart?

In order for us to keep our prices low, we are trying to keep our drivers as efficient as possible. If you can spread it out over the next few weeks in your can, or ask a neighbor if they have extra room, that would be preferable. If you have more than that, please contact our office to arrange special pick-up. If you regularly have more than what fits in your cart, please contact our office for a larger, or additional cart. If you have a large amount of additional waste, we have roll-off dumpsters available for 10-day rental. Click here for more information on roll-off dumpster rental.

 

Locations

Corporate Office
South Metro Office

845 Corporate Drive
Jordan, MN 55352

North Metro Office

Rogers, MN 55374

Dispatch Hours:

Monday-Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 4:00 PM

Office Hours:

Monday-Thursday
8:00AM - 5:00 PM
Friday
8:00AM - 4:00 PM

Remember to check the Collection Schedule for service changes.


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We Recycle!
Elite Waste Disposal Recycles!

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